Privacy Policy

Introduction

The company PAMIRIA WEB LTD (hereinafter "we", "our" or "PAMIRIA") attaches great importance to the protection of your privacy and personal data. This privacy policy describes the types of data we collect, how we use, share and protect it, as well as your rights in data protection.

Data Controller

The data controller for personal data collected on the via-diag.com website is : PAMIRIA WEB LTD 167-169 Great Portland Street, London, W1W 5PF, United Kingdom Email : support@viadiag.com

Data Collected

We collect different categories of personal data in the context of the use of our site and our services, including:

  • Identification data: name, first name, email address, phone number.
  • Connection data: IP address, browser type, pages visited, visit duration.
  • Payment data: bank card information, billing address.
  • Service-related data: order history, generated reports, ordered stickers.

Data Usage

The personal data collected is used for the following purposes:

  • Provide and manage our services: account creation and management, order processing, report generation.
  • Improve our services: user behavior analysis, attendance statistics, user experience optimization.
  • Communication: sending notifications, newsletters, promotional messages (with your consent).
  • Security: fraud prevention and detection, site and data security.

Data Sharing

We only share your personal data with third parties in the following cases:

  • Service providers: for the execution of services (hosting, payment, maintenance).
  • Legal obligations: when the law requires us to disclose your data.
  • Consent: when you have given your explicit consent for the sharing of your data.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction. :

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: obtain confirmation that data concerning you is being processed and obtain a copy of it.
  • Right of rectification: request the modification of your personal data if it is inaccurate or incomplete.
  • Right to erasure: request the erasure of your personal data under certain conditions.
  • Right to restriction: request the restriction of the processing of your personal data under certain conditions.
  • Right to object: object to the processing of your personal data under certain conditions.
  • Right to portability: receive your personal data in a structured and commonly used format, and transmit it to another data controller.

To exercise these rights, you can contact us at the following address : support@viadiag.com.

Cookies

We use cookies to improve your experience on our site, analyze traffic and personalize content. You can configure your browser to refuse cookies or be informed when they are used.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, you will be informed by email. We invite you to regularly check this page to stay informed of any updates.

Contact

For any questions or requests for information regarding our privacy policy, you can contact us at the following address : support@viadiag.com.

Last update: 31.05.2024

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  • Make money by avoiding the wrong choices

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  • Don't bother with administrative formalities

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Estimer le coût d'un certificat d'immatriculation (ou carte grise) grâce à notre simulateur

Estimate in less than 2 minutes how much the registration of your future vehicle will cost you.

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Obtain a Certificate of Administrative Status (or Certificate of Pledge)

The seller of a used car must provide the buyer with a "certificat de situation administrative" (certificate of administrative status), confirming the absence of any pledge or opposition to the transferability of the vehicle registration document.

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What is Via Diag?

Via Diag is your online solution to simplify the administrative procedures associated with your vehicle. Whether you are a buyer, seller, or simply a vehicle owner, our platform assists you in managing the regulatory and budgetary aspects of your transactions and formalities related to your car. Our range of services has been specially designed to meet your most common and critical needs in managing your vehicle

What are the steps I can take on Via Diag ?

-Obtaining the Crit'Air Sticker: Move freely in restricted traffic areas by letting us handle your ecological sticker request. We ensure a quick and efficient processing of your file.
-Assistance in filling out Cerfa forms: Don't be intimidated by the complexity of administrative documents anymore. We help you correctly fill out all your Cerfa forms, ensuring the compliance of your procedures.
-Access to the Vehicle History Report: Make informed decisions with our detailed report service, tracing the accident history, mileage, and changes of ownership of your vehicle.
-Detailed Administrative Situation Certificate (CSA): This document reveals the administrative situation of the vehicle, including circulation rights and legal obligations. Essential when selling a used vehicle, it assures the buyer of the absence of charges that could block the sale or registration. Key to a transaction without any worries.
-Estimate of the Cost of the Registration Certificate: Avoid surprises in terms of costs. Our estimation service gives you a clear view of the registration or change of ownership fees before you start.

How can I access a vehicle's history with Via Diag ?

If you are considering buying a vehicle, a detailed report on its history will provide you with the essential information to make an informed decision. For sellers, this document can significantly increase your chances of closing a sale by offering total transparency to the potential buyer, thereby strengthening their confidence. To access the detailed report in a few clicks, simply visit the history report procedure section. By entering a few required details, the document will be generated quickly and easily.

Are the information provided by Via Diag always up-to-date and reliable?

The information provided by our site is constantly updated and verified to ensure its accuracy and reliability. We are committed to providing up-to-date data through continuous monitoring and rigorous validation processes, to ensure our users have accurate and reliable information at all times.

Can I use Via Diag to check the history of any vehicle?

Our platform allows you to check the history of the vast majority of vehicles registered in France. However, it should be noted that constraints or limitations may exist due to the accessibility of data for certain categories of vehicles, especially collectible vehicles or those classified as wrecks. We invite you to enter the details specific to your vehicle on our site to check the accurate information available about it.

Can Via Diag guarantee the absence of hidden problems on a vehicle?

Although our site provides detailed information and aims to offer a comprehensive view of the history of vehicles, it is important to understand that we cannot guarantee the total absence of hidden problems. Our reports are based on available and recorded data; thus, some undocumented or previously unreported issues may not be detectable. We recommend that buyers complement our reports with a physical inspection of the vehicle by a qualified professional for a more thorough assessment.